If you only fall in love with one thing at work…it should be this.

  • Agreements are made concrete. Someone captures the agreements made in meetings. This might be in minutes or a follow-up e-mail summary.
  • Action steps are defined. Any follow-up work has been clearly assigned to someone, deadlines or mileposts are determined, and everyone knows what success will look like.
  • Meetings (All kinds)
  • Delegating (Assigning responsibilities to others)
  • Meetings: “What is one thing that needs to be accomplished at this meeting?”
  • Delegating:What will indicate success or high performance?”

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